Information about COVID-19 and the Impact on STAR Classes*
Updated Thursday, April 2, 11 AM
*This page is updated daily (Mon-Fri) or as needed with new developments. Due to the high volume of impacted students and the rapidly changing environment, we are unable to make individual phone calls for further cancellations and/or course changes. Please check this page daily for course changes.
In accordance with the Stay-at-Home order and school closures until April 20th, ALL classes statewide are postponed until at least April 25th. Classes at the following locations will be postponed until after May 1st: Pocatello; Idaho Falls; Lewiston; and Hayden due to our inability to travel to prepare the sites for classes.
The STAR office will remain closed until April 16th for the protection of our students, instructors, staff, and their friends and family. Community health and safety continues to be our number one concern. We are monitoring our general contact email account: Info@IdahoSTAR.org Monday-Friday, 9am-3pm. We are not checking voicemail on a regular basis.
We are not accepting any new registrations until further notice. After April 16th, our first priority is rescheduling students whose classes have been cancelled or modified. Registration will resume only after we are able to accommodate our students who are currently registered.
Students registered for online Basic and Intermediate courses will continue to have access to their eRider® accounts, and we will do everything we can to reschedule them as soon as possible for the range session.
Classes we are able to run will use the eRider® online classroom for all courses with a classroom component through the month of May. If you are registered for a traditional class and have not yet changed over to an eRider® class, please call the office on or after April 16th to change your course, even if your course date has already passed.
All classes through May are limited to no more than 8 students and 2 instructors to align with the CDC's recommendation of group gatherings no larger than 10 individuals.
Additional cancellations may occur with or without additional notice, excepting this page.
Scheduled for a Class? Your Options...
- During the office closure, we are able to process ONLY cancellations and refunds - send email to Info@IdahoSTAR.org, please include your full name and DL# for verification of correct account. Please do not call the office and leave a message - we are not retrieving voicemail at regular intervals at this time. For much quicker response, please send email.
- After April 16th, you may call the office and request a cancellation and full refund for any class for any reason. This suspension of our standard Cancellation, Reschedule & Refund Policy is in effect until July 1.
- After April 16th, you may call the office and reschedule for a later course.
- You may, at your own risk, attend class if the course is not cancelled.
Due to the volatility of the situation and constant changes, we are not able to draft or confirm a new course schedule at this time, and as such, we will not be able to reschedule courses until after April 16th. Our number one priority when we are able to return to work will be re-booking students already scheduled, and we will not accept new registrations until preregistered students are accommodated. If you prefer to cancel and receive a refund and check back with us later, we completely understand; however, we cannot guarantee you a seat.
Enrolled and Planning to Attend? Please Read:
Due to the COVID-19 pandemic, Idaho STAR encourages all Instructors and students who choose to teach and/or attend courses to enact procedures to help ensure the health and safety of instructors, students, and staff. Additional information can be obtained from the Center for Disease Control and Prevention (CDC) and the World Health Organization (WHO), including steps to limit the spread of COVID-19.
- Students with signs of a fever, coughing and/or shortness of breath should stay home. Students exhibiting symptoms will be confidentially asked to return home.
- Students are required to provide all personal gear. Loaning, borrowing, or sharing gear with other students, including helmets, gloves, or shoes, is STRONGLY discouraged.
- STAR is indefinitely suspending the use of loaner helmets. Students MUST provide their own DOT-compliant 3/4 or full-face helmet.
- Use an alcohol-based hand sanitizer frequently. If you do not see any, ask an instructor to make it accessible.
- Avoid personal contact with other students and instructors. Do not shake hands.
- Keep “social distancing” when on the riding range.
- The CDC recommends a minimum of 6 ft. between yourself and other persons (students and instructors).
- Maintain larger personal space “bubbles” when gathering as a group on the riding range.
- Leave your helmet on during the range sessions except on scheduled breaks.
- DO NOT use your mouth or teeth to “hold” your gloves or remove your gloves.
- Drinking water and disposable cups will be provided, but we encourage you to bring your own to minimize contact with water jugs and plastic cups used by others.
- Instructors will wipe down tables, door handles, restroom door handles, sink handles, motorcycle seats, handgrips, keys, water jugs and spouts, etc. before and after class.
- Please note that many of our training sites DO NOT have running water and the only restroom facilities are portable toilets. Even for training sites with indoor facilities, we may not have access if the facility is closed to outside organizations. If you are uncomfortable with this, you may want to opt to cancel.
As always, the health, safety and well-being of our community comes first!
Thank you for your patience.
All April classes postponed until at least April 25th.
Pocatello, Idaho Falls, Lewiston, and Hayden sites will not be operational until May 2nd.
Classes in April and May with a classroom component - all locations EXCEPT MHAFB - will be eRider® classes.
Basic and Intermediate classes in Twin Falls will only be offered as eRider® classes through August 1st.