STAR's COVID-19 Protocols and the Impact on STAR Classes*
Updated February 22, 2021
*This page is updated as needed with new developments. Due to the frequency of updates to State and County mandates and protocols, we are unable to make individual phone calls for course cancellations and/or changes. If changes are made to class schedules, we will email all impacted students. Please check this page frequently for updates.
The STAR office is open Monday-Friday, 8am-5pm. Community health and safety continues to be our number one concern. We ask for your patience in reaching the STAR office, as we may be experiencing a high volume of calls.
The eRider® online classroom will be utilized for all Basic (level I and II) courses through at least May in all training locations. Intermediate classroom sessions will be conducted via Zoom by an Instructor who has received additional training in online classroom facilitation.
Scheduled for a Class? Your Options...
- If you feel sick or think you may have been exposed to COVID-19, you may call the office and request a cancellation and full refund up to 12pm MST on Friday before your class. This exception to our standard Cancellation, Reschedule & Refund Policy is in effect until May 31.
- You may call the office and reschedule for a later course.
- You may, at your own risk, attend class. Instructor(s) will screen students for symptoms upon arrival to class.
Enrolled and Planning to Attend? Please Read:
Due to the volatility of the situation and constant changes, we are not able to guarantee courses will run. It is the student's responsibility to check the status of their course by viewing the information below.
Idaho STAR encourages all instructors and students who choose to teach and/or attend courses to follow procedures to help ensure the health and safety of instructors, students, and staff. Additional information can be obtained from the Center for Disease Control and Prevention (CDC) and the World Health Organization (WHO), including steps to limit the spread of COVID-19.
- Students with signs of a fever, coughing and/or shortness of breath should stay home. Students exhibiting symptoms will be confidentially asked to return home.
Students are required to provide all personal gear, including helmets, gloves, and over-the-ankle footwear. Loaning, borrowing, or sharing gear with other students is STRONGLY discouraged. STAR is indefinitely suspending the use of loaner helmets. Students MUST provide their own DOT-compliant 3/4 or full-face helmet.
- We can offer you a former loaner helmet to purchase at a below-cost price. Call the office for details and to pre-arrange the purchase.
In counties where face covering mandates are in effect, ALL instructors and students will be required to wear a face covering at any time they are not wearing a full face helmet. NO EXCEPTIONS.
- If you have a medical condition that prohibits the use of a face covering, we kindly ask that you postpone your training until we are able to relax this no-exception policy. We apologize for any inconvenience, discomfort, or hardship this policy may create; however, as a safety organization, our number one priority is mitigating risks and protecting the integrity of the learning environment for all participants and staff.
- Use an alcohol-based hand sanitizer frequently. If you do not see any, ask an instructor to make it accessible.
- Avoid personal contact with other students and instructors. Do not shake hands.
- Keep “social distancing” when on the riding range.
- The CDC recommends a minimum of 6 ft. between yourself and other persons (students and instructors).
- Maintain larger personal space “bubbles” when gathering as a group on the riding range. We will utilize painted markers for social distance when gathered for group discussions out on the riding practice area.
- Leave your helmet on during the range sessions except on scheduled breaks.
- DO NOT use your mouth or teeth to “hold” your gloves or remove your gloves.
- Disposable bottles of water will be provided, but we encourage you to bring your own to minimize contact.
- Instructors will wipe down tables, door handles, restroom door handles, sink handles, motorcycle seats, handgrips, keys, coolers, etc. before and after class.
- Please note that many of our training sites DO NOT have running water and the only restroom facilities are portable toilets with hand sanitizer only. Even for training sites with indoor facilities, we may not have access if the facility is closed to outside organizations. If you are uncomfortable with this, you may want to opt to cancel.
As always, the health, safety and well-being of our community comes first!
Thank you for your patience.
Basic classroom sessions through at least May - all locations - will use the eRider® online classroom platform. In-person, on-cycle sessions will run as scheduled.
Intermediate classroom sessions through at least May will be conducted in real-time by 1-2 Instructors via Zoom.
Sidecar/Trike Classes will run at limited locations and will have in-person classroom sessions with reduced class sizes.
All-Scooter Basic II classroom sessions will be held in-person at the STAR office in Garden City where distancing can be practiced.